The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Luxury!
“The living room was incredibly spacious and luxurious, leaving me in awe upon check-in.” view full review
Spotless Cleanliness
“My room was immaculate, with no odors at all, and the view of Kumamoto Castle was absolutely fantastic!” view full review
Thoughtful Amenities
“I loved the convenience of picking up toiletries like lotion and toothbrushes at the front desk; it was incredibly friendly for travelers!” view full review
Easy Parking Access
“Access to the multi-story carpark connected directly to the hotel made arriving on a rainy day so convenient, and the discounted parking rate was a nice bonus.” view full review
2-8 Shinshigai Chuo-Ku The Orange Shinshigai Parking 1F
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Spacious and modern rooms
Great amenities
Limited breakfast options
Slow Wi-Fi
7.6/10
Very good
Rooms
8.4
Location
9.2
Service
7.4
Dining
5.8
Guest reviews
7.6/10
based on 5 reviews
8.8
8.8/10 based on 1130 reviews
Charles
United States of America,
January
2025
7.8/10
I had a wonderful stay at this hotel, thanks to its great amenities and comfortable atmosphere. The spacious rooms were a definite plus, and I loved that everything was clean and modern. On the downside, the dining options left something to be desired, as breakfast could be improved. Also, the Wi-Fi was a bit slow at times, but overall, I felt it was a good deal for the price.
Rooms
9.0
The rooms were spacious, clean, and modern, providing a very comfortable stay.
Service
8.0
The service was attentive and accommodating, making me feel well taken care of during my stay.
Location
9.0
The hotel is conveniently located right at the bus terminal, which made getting around super easy.
Dining
5.0
I found the breakfast options a bit limited, which was disappointing compared to other aspects of my stay.
Facilities
8.0
The amenities provided were excellent, especially the pool area, which was great for relaxation.
Spacious and modern rooms
Limited breakfast options
Ryan
United States of America,
January
2025
8.2/10
I had a pleasant stay overall. The hotel offers a clean and comfortable environment, perfect for some relaxation. However, I did find the breakfast selection somewhat lacking. The service was attentive, and the pool was a nice feature, though there were some minor inconveniences with parking.
Rooms
9.0
The rooms were very clean and provided a comfortable space to unwind.
Service
8.0
Service was attentive, making sure I had everything I needed during my stay.
Location
10.0
The hotel is conveniently situated within a shopping mall, making it easy to explore local shops.
Dining
5.0
Breakfast options were a bit limited, which was a disappointment.
Facilities
8.0
The pool area was well-maintained and a great place to relax.
Chuck
United States of America,
December
2024
7.0/10
My stay at the hotel was quite pleasant, with a few standout features that made a positive impression, such as the spacious and modern rooms and the convenient location right above a shopping mall. However, I did find that the dining options could use some improvement, as well as the Wi-Fi situation, since it wasn’t free. Overall, it was a good value for the price I paid.
Rooms
8.0
The rooms were spacious and modern, providing a comfortable atmosphere for relaxation.
Service
7.0
The service was adequate, but I felt it could have been a bit more attentive at times.
Location
9.0
Located conveniently right on top of a mall, everything I needed was just an elevator ride away.
Dining
5.0
While the dining area was nice, I found the breakfast options to be fairly limited and repetitive.
Facilities
6.0
The amenities offered were decent, but I had hoped for more leisure activities available on-site.
Larry
United States of America,
September
2024
8.0/10
I had a lovely stay at this hotel, as it’s conveniently located right above a shopping mall and only a short distance from the castle and tram station. The rooms were quite spacious and clean, making it feel comfortable to unwind after a day of exploring. Although the service was generally good, there were moments where it could have been more attentive. Dining was a pleasant experience, especially with the delicious local Sicilian pastry options available. Overall, the hotel offers decent value for money, and I appreciated the convenient amenities nearby.
Rooms
8.0
The rooms were spacious and clean, contributing to a very comfortable stay.
Service
7.0
Service was generally good, but I noticed a few lapses in attentiveness.
Location
9.0
The hotel is ideally located right above a shopping mall and is close to both the castle and tram station.
Dining
8.0
I really enjoyed the dining experience, especially with the fantastic Sicilian pastries.
Facilities
7.0
The available facilities were quite nice, but I felt there could be more amenities for relaxation.
Jim
United States of America,
July
2024
7.4/10
I had a lovely stay at this hotel. The room was comfortable and clean, making my nights restful. The location was perfect, right on top of the mall and super convenient for shopping. While breakfast had its moments, I felt there was room for improvement in variety. Overall, I found the entire experience to be worth the price, aside from a few minor hiccups.
Rooms
8.0
The room I stayed in was clean and comfortable, which made for a great night’s sleep.
Service
7.0
The service was generally helpful, but I didn’t find it particularly outstanding.
Location
9.0
Being situated right on top of the mall made it super convenient for shopping, which I loved!
Dining
6.0
Breakfast offered some tasty options, but I wish there were more choices available.
Facilities
7.0
The hotel had decent facilities, but again, some areas could use a little update.
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